Delivery Policy
Thank you for choosing Comickaze as your trusted source for anime merchandise! We strive to ensure that your purchases are delivered to you in a timely and efficient manner. Please review our Delivery Policy below for important information regarding shipping and delivery.
Shipping Locations
- We currently offer shipping within India only. For international shipping inquiries, please contact our customer support team at customer_support@comickaze.in.
Delivery Timeframe
- Our general delivery time is estimated to be around 5-7 business days from the date of order placement.
- Please note that delivery times may vary based on the shipping destination and any unforeseen circumstances beyond our control, such as customs delays or natural disasters.
Same-Day Dispatch
- We offer same-day dispatch for orders placed before 10 A.M. Indian Standard Time (IST) on business days (Monday to Friday), excluding public holidays.
- Orders placed after 10 A.M. IST will be processed for dispatch on the next business day.
Delivery Methods and Providers
- We partner with reputable shipping providers to ensure the safe and efficient delivery of your orders.
- The specific delivery method and provider may vary depending on your location and the size/weight of the package.
Shipping Charges
- Shipping charges will be calculated during the checkout process based on the weight, dimensions, and destination of the package.
- We offer transparent pricing, and the shipping charges will be displayed before you finalize your order.
Order Tracking
- Once your order has been dispatched, we will provide you with a tracking number and relevant shipping details.
- You can track the progress of your shipment through the shipping provider’s website using the provided tracking information.
Undeliverable Packages
- In the event that a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, the package will be returned to us.
- We will contact you to confirm the correct shipping details and arrange for a re-delivery. Additional shipping charges may apply.
Delivery Delays
- While we make every effort to ensure timely delivery, please understand that occasional delays may occur due to factors beyond our control.
- In the event of a significant delay, we will notify you promptly and work towards resolving the issue to the best of our abilities.
Contact Information
- For any inquiries or assistance regarding your delivery, please contact our customer support team at customer_support@comickaze.in.
- Our dedicated team is here to address your concerns and provide you with the necessary support throughout the delivery process.